baj365 Privacy Policy

This Privacy Policy explains how baj365 ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who register and use the baj365 online casino platform at baj365.app. It also explains the rights you have in relation to your personal data and how to exercise those rights.

By registering an account on baj365 or using any part of the baj365 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how baj365 handles personal data, please do not register or continue using the platform.

This policy applies to all personal data collected through the baj365 website, the baj365 mobile application, and any communications between you and the baj365 support team. It should be read alongside the baj365 Terms and Conditions.

baj365 is committed to handling your personal data responsibly. We collect only what we need, we use it only for the purposes described in this policy, and we take reasonable steps to keep it secure. That's the straightforward version — the full details are in the sections below.

baj365 collects personal data in the following categories:

baj365 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided personal data, we will delete that data and close the associated account immediately.

baj365 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and secure your baj365 account, including verifying your identity and age.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Customer support: To respond to your queries, complaints, and requests through live chat and email.
• Platform improvement: To analyse usage patterns and improve the performance, design, and game selection of the baj365 platform.
• Fraud prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the baj365 platform.
• Responsible gaming: To monitor gaming behaviour and identify players who may need support, in line with our responsible gaming commitments.
• Legal compliance: To comply with applicable laws, regulations, and requests from competent authorities.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional messages about baj365 offers.

baj365 does not use your personal data for automated decision-making that produces significant legal effects without human review. If you have concerns about how your data is being used, contact the baj365 support team.

baj365 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil the baj365 Terms and Conditions, including account creation, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and improving the baj365 user experience, where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as receiving promotional communications from baj365. You may withdraw consent at any time by contacting support.

baj365 does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

• Payment providers: We share necessary financial data with bKash, Nagad, and Rocket to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification services: Where required, we may share identity documents with third-party KYC verification providers to confirm your age and identity.
• Technology providers: We work with trusted technology partners who help operate the baj365 platform. These partners are contractually bound to handle your data securely and only for the purposes we specify.
• Legal authorities: We may disclose personal data to law enforcement or regulatory authorities where required by law or in response to a valid legal request.
• Business transfers: In the event of a merger, acquisition, or sale of baj365 assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer.

In all cases, baj365 takes reasonable steps to ensure that third parties who receive your data handle it responsibly and in accordance with applicable privacy standards.

baj365 uses cookies and similar tracking technologies to operate the platform and improve your experience. A cookie is a small text file stored on your device when you visit a website.

baj365 uses the following types of cookies:

• Essential cookies: Required for the baj365 platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies.
• Performance cookies: Used to collect anonymous data about how players use the baj365 platform, such as which pages are visited most often. This helps us improve the platform.
• Functional cookies: Used to remember your preferences, such as language settings and display options, so you don't have to set them every time you visit.

baj365 does not use third-party advertising cookies or tracking pixels for external ad targeting. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the baj365 platform.

baj365 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business needs. The specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure, in line with anti-money laundering regulations.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Support communications: Retained for up to three years from the date of the last communication.
• Technical and usage data: Retained for up to 12 months, after which it is anonymised or deleted.

When personal data is no longer required, baj365 deletes or anonymises it securely. If you request deletion of your data before the end of the applicable retention period, we will explain what data must be retained and why.

baj365 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and the baj365 platform is encrypted using SSL/TLS technology.
• Passwords are stored in hashed form — baj365 staff cannot see your password in plain text.
• Access to personal data within baj365 is restricted to staff who need it to perform their job functions.
• baj365 systems are monitored for unusual activity and potential security threats on an ongoing basis.
• Regular security reviews are conducted to identify and address potential vulnerabilities.

While baj365 takes all reasonable precautions, no online platform can guarantee absolute security. If you suspect that your baj365 account has been compromised, contact the support team immediately and change your password.

As a baj365 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the baj365 support team with your request.

• Right of access: You can request a copy of the personal data baj365 holds about you.
• Right to rectification: You can ask baj365 to correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You can request that baj365 delete your personal data, subject to legal retention requirements.
• Right to restrict processing: You can ask baj365 to limit how we use your data in certain circumstances.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You can object to processing based on legitimate interests, including direct marketing communications.

baj365 will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request.

The baj365 platform is strictly for adults aged 18 and over. baj365 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on baj365 or provided personal data to us, please contact the support team immediately.

Upon receiving a verified report of a minor's account, baj365 will close the account, delete the associated personal data, and refund any deposits made, in accordance with our standard procedures.

baj365 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that affect how we use your personal data, baj365 will notify registered players via email or an in-platform notification. We encourage you to review this page periodically to stay informed about how baj365 protects your privacy.

Continued use of the baj365 platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how baj365 handles your personal information, please get in touch with the support team. We're available around the clock.